Knowledge Webinars
Free Webinars covering a range of topics from tracking efficiency, sales & performance metrics, making an effective sales pitch, how to leverage the latest technology and more.
The Future of Authentication for MSPs Featuring Live Hacks with ChatGPT
Date: May 30, 2023
Time: 12:00 pm ET / 11:00 am CT / 10:00 am MT / 9:00 am PT
Presented by: Jimmy Hatzell, VP of Revenue at CyberQP
How to Successfully Integrate Remote Techs with your Clients and Culture
In today's business world, remote work has become the norm. With the rise of technology, companies are no longer limited to hiring employees from within their geographic location. However, remote work can also create challenges when it comes to integrating remote techs with your clients and culture.
Date: May 16, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Michael Nelson, Founder and CEO of Scaled
Category: Employee Experience, Offshoring Employees, Onboarding Employees
Building a Stronger Future through M&A, 5 Tips From a ConnectWise Alum
MSPs are increasingly leveraging mergers and acquisitions as a strategy for growth. As the need for a transaction of your own grows, the risk of a transaction not going as planned has to be contemplated. You can leverage learnings from the events of the past to create more successful deals today.
Date: May 5, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Gerwai Todd, CEO of TimeZest
Category: M&A
Meeting Your Customers Where They Are for Great Customer Service
Date: April 25, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Bobby Jacobs, Head of Growth with thread
Category: Customer Experience
Boost Your Business By Improving Your Client’s Brains – 6 Key Benefits for MSPs Offering eLearning
Date: April 18, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Chip Reaves, President of Bigger Brains
Category: eLearning
Simplifying MSP Payments – the Alternative to ConnectBooster
Get Paid Faster, Increase Cash Flow, & Provide Flexible Payment Options
Date: April 11, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Baxter Lanius, Alternative Payments
Category: Payment Solutions
QBR Reports are dead Generate revenue through better conversations instead
Date: March 28, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Adam Walter, President of Humanize IT
Category: Customer Experience, QBR Reports
Maximizing Profitability and Customer Satisfaction with VDI: A Guide for Managed Service Partners
Date: March 21, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Zach Terry, MSP Program Lead
Category: VDI
Avoiding Common Issues When Offering Security Awareness Training to Your Clients
Date: March 14, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Connor Swalm, Co-Founder and CEO of Phin Security
Category: Cybersecurity
The Future of IT Support
Differentiate, Scale, and Improve Operational Efficiency
Date: October 11, 2022
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Jamie Warner, CEO Invarosoft
Category: Customer Experience, Operational Efficiency
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