Knowledge Webinars
Free Webinars covering a range of topics from tracking efficiency, sales & performance metrics, making an effective sales pitch, how to leverage the latest technology and more.
Overcome challenges within Third-Party Risk Management – MSP Best Practices
Date: June 20, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Joe Jaghab, NAM Channel Sales Director with Panorays & Dov Goldman, VP, Risk Strategy with Panorays
Billing best practices boot camp
Date: June 13, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Bryan Chapman, Manager, Partner Success at Gradient MSP
Security and Privacy Compliance: Why it Matters and Who Needs IT
Date: June 6, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Shay Cohen, CEO & Co-Founder of Kamanja
The Future of Authentication for MSPs Featuring Live Hacks with ChatGPT
Date: May 30, 2023
Time: 12:00 pm ET / 11:00 am CT / 10:00 am MT / 9:00 am PT
Presented by: Jimmy Hatzell, VP of Revenue at CyberQP
How to Successfully Integrate Remote Techs with your Clients and Culture
In today's business world, remote work has become the norm. With the rise of technology, companies are no longer limited to hiring employees from within their geographic location. However, remote work can also create challenges when it comes to integrating remote techs with your clients and culture.
Date: May 16, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Michael Nelson, Founder and CEO of Scaled
Category: Employee Experience, Offshoring Employees, Onboarding Employees
Building a Stronger Future through M&A, 5 Tips From a ConnectWise Alum
MSPs are increasingly leveraging mergers and acquisitions as a strategy for growth. As the need for a transaction of your own grows, the risk of a transaction not going as planned has to be contemplated. You can leverage learnings from the events of the past to create more successful deals today.
Date: May 5, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Gerwai Todd, CEO of TimeZest
Category: M&A
Meeting Your Customers Where They Are for Great Customer Service
Date: April 25, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Bobby Jacobs, Head of Growth with thread
Category: Customer Experience
Boost Your Business By Improving Your Client’s Brains – 6 Key Benefits for MSPs Offering eLearning
Date: April 18, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Chip Reaves, President of Bigger Brains
Category: eLearning
Simplifying MSP Payments – the Alternative to ConnectBooster
Get Paid Faster, Increase Cash Flow, & Provide Flexible Payment Options
Date: April 11, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Baxter Lanius, Alternative Payments
Category: Payment Solutions
QBR Reports are dead Generate revenue through better conversations instead
Date: March 28, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented by: Adam Walter, President of Humanize IT
Category: Customer Experience, QBR Reports
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