Leadership Guidelines for Success
Find the Right Coaching
for Your Business
There are times when the answers or solutions cannot be found internally. There are times when fresh, new ideas to existing business issues are the best solution. There are times when a review of your business is essential to ensure your growth objectives. At these times, Taylor Business Group has executive level coaches that can work with you on a one-on-one basis. Our coaches are experienced owners themselves. We have been working with and assisting VARs, Systems Integrators and MSPs from across North America since 2001.
Our consultants work with the management team and staff of your company in order to enhance your company’s processes and procedures within the Sales, Service and Administration functions of your company. Our objective is to drive more profits to the bottom line, increase productivity, enhance customer satisfaction and increase overall company efficiencies. We also believe it is instrumental to build a team environment within your business.
Our Direct Coaching Solutions
Owner/Executive Coaching is a one-on-one engagement with the principal(s) of the business. These typically are focused on one or two areas of the business where the principal does not have experience or is struggling with implementing a solution. Executive Coaching is also used to help accelerate the company’s growth and ensure your growth objectives are met.
Our consultants work with the management team and staff of your company in order to enhance your company’s processes and procedures within the sales, service and administration functions of your company in order to drive more profits to the bottom line, increase productivity, enhance customer satisfaction and increase overall company efficiencies.
Coaching Through Acquiring an MSP
Taylor Business Group has successfully coached many of our clients through the acquisition process. Typically, our clients will ask for our assistance when they have an active deal in play (we don’t act as brokers to find the deal).
- Financial and operational benchmarks
- Accounting review
- Sales and service department capabilities
- Deal structure
- Critical contingencies
- Customer base
- Sales capability
- Financial and operating performance
- Accounting practices and reporting
- Service operations – process, metrics and technology
- Deal scorecard
- Counsel with other advisors (accountants, attorneys, investors, etc.)
- Comprehensive work plan
- Employee transition
- Customer transition
- Operational absorption
- Agreements and contracts
Coaching Through Exiting the Business
Taylor Business Group has successfully coached many of our clients to develop their exit strategy, build the value of their business, find the right buyer and deal and execute the sale. If you want to exit your business in the next 1-3 years, we can help you to evaluate and execute. With Taylor Business Group, achieve the value from your blood, sweat, and tears that you invested in your business, and get the payoff that you desire.
- Develop your exit strategy and time table
- Perform the initial valuation of your business company
• Financial and operational benchmarks
• Accounting review
• Sales and service department capabilities
• Deal options
- Define and execute a plan to build the value of your business
• Identify the improvements with highest impact on your valuation
• Develop action plan to make improvement
• Support your execution
- Market your company to potential acquirers
- Letter of intent support
- Due diligence support: Deep drill analysis of
- Integration plan and support
Coaching for Operation Excellence
You have a clear vision for your company, and now it’s time to turn your vision and mission into strategy and tactics. Operational Excellence Coaching from Taylor Business Group will help you realize your vision through building an implementation strategy, then working with you to execute on that strategy. This program focuses on the “how”, in a manner specific to your particular goals, situation, and company culture.
We blend deep expertise with Power BI, BrightGauge, and SQL Server Reporting Services (SSRS) with extensive MSP operational experience to deliver actionable service, sales, and operational insights throughout your organization.
While focusing solely on the desired outcome should be the start of any new process, the end goal is to achieve the best result for all stakeholders while minimizing costs. Automation can play a key role in this in addition to training, process reviews, and more.
Mapping and improving the client experience across your service catalog, from pre-sales to renewals and, eventually, offboarding. How do we ensure flat-rate clients get just the right level of touch to value your services without driving up costs? How is client feedback solicited, and how is it processed internally?
Defining success for everyone on the team. At the end of each day, everyone should know if they’ve successfully advanced the company’s mission.
Designing the right organizational structure both for today and as you grow, with accountability and transparency at all levels.
Maximizing the return on investment for tool purchases. Every trade show is filled with vendors whose products can drive real value when both implemented correctly and also integrated into your organization’s workflows. Too often we see these tools costing more revenue than they generate, a situation we can help to correct.