Knowledge Webinars

Maximizing Profitability and Customer Satisfaction with VDI: A Guide for Managed Service Partners

Date: March 21, 2023
Time: 2:00 pm ET / 1:00 pm CT / 12:00 pm MT / 11:00 am PT
Presented By: Zach Terry, MSP Program Lead Category: VDI

Abstract: As businesses of all sizes increasingly rely on digital technology, managed service providers (MSPs) face growing pressure to deliver high-quality services that drive customer satisfaction, generate revenue, and reduce expenses. Virtual desktop infrastructure (VDI) offers a powerful solution to these challenges, enabling MSPs to enhance their offerings and improve their customers’ experience. In this webinar, we’ll explore the many benefits of VDI for MSPs, including how it can help you:

1. Increase Revenue: By delivering a scalable and secure VDI solution, MSPs can easily add new customers and expand their service offerings. We’ll discuss strategies for packaging and pricing your VDI services to maximize profitability.
2. Reduce Expenses: VDI can help MSPs reduce their costs by consolidating hardware, simplifying maintenance, and reducing energy consumption. We’ll explore how to calculate your cost savings and show you how to position VDI as a cost-effective solution for your customers.
3. Improve Customer Satisfaction: With VDI, MSPs can offer a superior customer experience, enabling end-users to access their applications and data from anywhere, on any device. We’ll cover best practices for delivering a seamless VDI experience and demonstrate how to leverage VDI to improve customer retention.

Whether you’re just getting started with VDI or looking to expand your existing offerings, this webinar will provide you with the insights and tools you need to succeed. Join us as we explore the many benefits of VDI for MSPs and show you how to drive revenue, reduce expenses, and improve customer satisfaction with this powerful technology.