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Management Consulting
There are times when the answers or solutions cannot be found internally. There are times when fresh, new ideas to existing business issues are the best solution. There are times when a review of your business is essential to ensure your growth objectives. If these are those times for your company, the Taylor Business Group can help. We can evaluate and recommend the solutions to address these challenging times.

The Taylor Business Group (TBG) has been working with and assisting VARs, Systems Integrators and MSPs from across North America since 2001. The core service offered by TBG is executive management business consulting and coaching to these technology companies.

Utilizing the information provided in TBG’s workshops as a foundation, our consultants work with the management team and staff of your company in order to enhance your company’s processes and procedures within the Sales, Service and Administration functions of your company in order to drive more profits to the bottom line, increase productivity, enhance customer satisfaction and increase overall company efficiencies. All of this and at the same time building a team environment within your business.

Our initial process is to meet with several of your key people to identify how they see your strengths, weaknesses, opportunities and threats. We then compile those results and present them to you. Our goal is to determine if everyone is pulling in the same direction and, if not, determine a plan of action to bridge those gaps.

In addition, we will ask you to put together a list of priorities you feel need to be addressed immediately. We then employ a process to establish action plans for you to implement followed by a constant review by both of us to ensure those action plans are being implemented.

We also will look to recast your financials into our format to identify those areas of your business that are performing to our benchmarks and those that are not. From that recast, we will provide you with processes, activities and procedures to improve your financials.

When performing a self evaluation of your company, ask yourself any of these questions:

  • Is there an up-to-date written business plan?
  • Do I have an effective sales engine?
  • Are my sales reps driving corporate objectives?
  • Are my sales reps meeting desired revenue and profit goals?
  • Is there an effective sales training program?
  • Is there a well defined and documented sales and marketing plan?
  • Is the company providing the best-of-practice customer service?
  • Are my employees excited about providing quality customer care?
  • Does my service department generate the profits I need for my business to prosper?
  • Do all of my employees know exactly what their jobs are and how they are being measured?
  • Are my employees as productive, efficient and effective as they should and/or need to be?
  • Is the organizational structure allowing un-tethered communication flow from the bottom up?
  • Do by business systems support my corporate objectives and empower our employees to become more productive?
  • Will our business processes allow us to reach the growth needs of our company?
  • Do we have an effective and relevant budget process?
  • Does our budget provide the right metrics for our current business services, products and expenses?
  • Is our current budget process aligned with our current business processes?
If any of these questions ring an uncomfortable tone, the Taylor Business Group can help.

To schedule an appointment to discuss how we can be of service to you, call us at 816.737.3681 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
 

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